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Schreiber Associates International

Treating Customers Fairly (TCF) - Customer Charter

Schreiber Associates International prides itself on the quality and strength of its client relationships forged over many years and built on integrity and trust. We have extensive knowledge and expertise of financial services. We have an extensive network of affiliates and profesionals who are able to help and advise in all related areas of the services we offer.

We are paid by you, the client, to work on your behalf and ensure that you always receive the quality advice, the most appropriate product and the highest levels of service appropriate to meet your changing needs.In addition, we believe that every client should receive:

  • A choice in how we will work together

  • Access to individuals who understand what you want

  • Staff who are friendly, courteous and professional

  • Clear explanations and time to decide

  • Highest levels of expertise, advice and service

  • Timely and appropriate responses

  • Regular reviews and updates on products and services

  • The opportunity to let us know if we fail to meet your expectations so that this can be redressed as a matter of importance